How 2 Michigan health systems revolutionized their revenue cycle process after COVID-19
Source: Beckers Hospital Review
Revenue cycle collections required extraordinary efforts before the COVID-19 pandemic, but as unemployment rates rise and the number of clinical visits fall, having affordable and self-service payment options that are flexible for patients is more important than ever.
Through May 20, Michigan reported more than 51,000 cases of COVID-19, 1.7 million residents on unemployment and an uninsured rate around 5 percent. Two hospital systems share insights into how their hospitals responded to the challenges of COVID-19 in this article on Beckers Hospital Review.