The Titan Team
Dedication. Expertise. Passion.
With employees in 29 states, serving customers nationwide, our team is guided by 6 core values to help produce for clients:
Transparent
Open and honest communication,
Accountable
Taking responsibility for actions and results.
Trustworthy
Reliable and ethical conduct,
Customer-centric
Prioritizing clients' needs and satisfaction
Focused
Committed to achieving goals
Meticulous
attention to detail.
Todd Hisey
Co-Founder & Co-CEO
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Todd Hisey has over 25 years of management experience in health care organizations including health plans, medical groups, and physician offices. Prior to founding Titan, Todd served as the Director of Operations Services for Health Net of Arizona and has also held operational, strategic planning, and financial positions at Aetna US Healthcare, HealthCare Partners Medical Group, and PacifiCare Health Systems.
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Thomas Hoehner
Co-Founder & Co-CEO
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Thomas Hoehner has more than 30 years of experience in healthcare management. He also has experience on the payer side working in operations and finance for Prudential Healthcare, Aetna US Healthcare, and Health Net of Arizona where he had responsibility over various areas including data entry, claims, billing and eligibility, customer service, and finance.
Natalia Casanovas
Chief Financial Officer
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With over 17 years of experience in healthcare, real estate, e-Commerce, and manufacturing, Natalia has guided major corporate mergers, designed highly efficient reporting systems, and optimized performance across diverse industries. As Chief Financial Officer, Natalia has consistently delivered strategic financial guidance that drives growth and enhances operational efficiency.
Ben Tvedte
Chief Operating Officer
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Ben Tvedte has over15 years in the medical industry, including working with MediRevv and the University of Iowa Hospitals and Clinics. He also served in the United States Army on active duty and was deployed to Iraq in 2003-04. His areas of expertise include Revenue Cycle Management, Team Motivation / Leadership, P&L Accountability, Strategic Planning and Development, Operations Management, Process Improvement and Reporting and Data Analysis
Greg Robinson, Ph.D.
Chief Technology Officer
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A seasoned healthcare technology executive with over 20 years of experience in delivering high-quality products and services, Greg's expertise spans web and mobile technologies, AI/ML development, and data engineering.Prior to joining Titan Health, he served as the Chief Technology Officer at Journeys Metabolic, overseeing product engineering, AI/ML development, and internal IT.
Gidget Bowers
VP Strategic Partnerships
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Gidget Bowers has over 30 years of experience in health care revenue cycle management. As Vice President of Revenue Integrity Solutions at Titan, Ms. Bowers focuses on business development and client engagement activities. She oversees Titan’s performance in meeting client expectations and objectives, presents monthly progress reports to clients, identifies new reimbursement challenges and recovery opportunities, and assists our internal and external sales efforts.
Alison Wood
Manager, Quality Assurance
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Alison Wood has over a decade of experience in revenue cycle management. Prior to joining Titan, she worked for CMS and MediRevv, allowing her to collaborate with numerous clients across the country. This experience provided her with insights into various aspects of the revenue cycle, including registration, coding, billing, insurance follow-up, patient payments, and zero balance.
Justin Brame
Director, Business Development
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With over a decade of experience in revenue cycle operations and sales, Justin has established a distinguished career marked by consistent success and innovation. Leveraging deep industry knowledge and strategic acumen, Justin has driven significant growth and efficiency improvements for numerous healthcare organizations.
Nicole Helfrich
CIC, COC, CPC, CRCR, CSPR, CSPPM
Director, Client Success
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Nicole is a seasoned professional with over 20 years of experience in revenue cycle management, spanning both the payor and provider sides of the healthcare industry. She has held critical roles managing clients' revenue cycle needs. Nicole's expertise is underscored by her three coding certifications, covering professional, outpatient, and inpatient hospital coding.
Rachel O’Polka
​Director of Operations
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With nearly 15 years of expertise in revenue cycle services, Rachel O'Polka brings a wealth of knowledge in areas such as scheduling, charge entry, billing, claim follow-up, zero balance audits, and patient payments. As the Director of Operations, Rachel is a key leader in driving workflow enhancements, fostering employee engagement, and optimizing team performance. Her leadership ensures that our teams align to meet and exceed client expectations.
Laura Hisey
Director of Sales
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Laura is an accomplished sales executive with a proven track record of leadership and expertise in the healthcare and pharmaceutical industries. Laura brings decades of experience in high-level sales management, relationship-building, and strategic growth to her role at Titan Health. Her combination of professional success, community service, and personal resilience reflects a career marked by passion, dedication, and the ability to lead in any situation.
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Meet Us At An Upcoming Conference!
HFMA Annual Conference, Las Vegas
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